Apple: “As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.”
I chose to share this particular paragraph from the letter because it gets to the point. If you don’t like your iPhone 4 stop your griping and just return it. I’m sure someone, like myself, would love to purchase your bright, shiny, refurbished iPhone for a discounted price. Your loss is my gain.
While this has been a PR nightmare for Apple, they’ll be fine. It’s not like people are going to stop buying iPhones. Who complains the most? People with iPhones. Do they stop buying them? NOPE.
It’s fun to watch the Android crowd talk about how stupid the iPhone crowd is, it really is. But, the iPhone is still the better consumer device. It’s the one everyone can use, including my grandmother. Android is now firmly in second place, and gaining ground, but it has a bit of a battle ahead of it. The competition between Apple and Android OS are great for us, the consumer, it gives us alternatives.