End of Trust in Google?

Om Malik: “I spent about seven years of my online life on that service. I sent feedback, used it to annotate information and they killed it like a butcher slaughters a chicken. No conversation — dead. The service that drives more traffic than Google+ was sacrificed because it didn’t meet some vague corporate goals; users — many of them life long — be damned.”

Ditching Reader before announcing Keep has left people skeptical. I don’t blame them.

Does anyone remember Google Notebook? Didn’t think so.

Thank goodness we have Evernote.

2 Replies to “End of Trust in Google?”

  1. Here’s a good question: How much did any of the upset people pay for this service, which cost Google something to run? Free works, right up until it doesn’t….

  2. James,

    They paid nothing, of course. All I was trying to point out is how people feel about Google. I think it has hurt them a bit, but what can you expect from free stuff? Not much.

    Heck, just because you pay for something doesn’t mean it’ll stick around.

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