Apple Core Labs: “My frustration with the disconnect between us and our customers on the App Store continues to grow. For RxCalc we typically see ratings that have to do more with lack of features, or new features, than the features we actually have. Donâ€™t get me wrong, thatâ€™s great! The problem is we have NO way of communicating with these users to find out what they really want. We can make an educated guess and hope weâ€™re correct, but thatâ€™s the best we can do.”
I posted this back in early February. If there are any iPhone development shops out there that have resolved this problem I’d love to hear from you.